Investigating Complaints and Incidents Properly

By POSTMASTER | 01/22/2016 |

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Manager Training

Module 1	Manager Training	-
Unit 1	Emergency Response Plan (needs Editing)
Unit 2	FMCSA Safety Measurement System (SMS) Methodology MANAGER
Unit 3	Fire Evacuation Plan OFFICE MANAGER
Unit 4	TSA Over The Road Bus MANAGER
Unit 5	Driver Fatigue Impact on Scheduling and Dispatch MANAGERS
Unit 6	Lancer Insurance-Drivers Fatigue for MANAGERS
Unit 7	Lancer Insurance-Drivers Fatigue for MANAGERS QUIZ
Unit 8	Sexual Harassment video course for Managers and Supervisors
Unit 9	Preventing sexual Harassment for Managers QUIZ
Unit 10	Random Drug Testing Procedure QUIZ
Module 2	14 Vital Skills for Managers and Supervisors	-
Unit 1	Observing Performance
Unit 2	Observing Performance QUIZ
Unit 3	Documenting Performance
Unit 4	Documenting Performance QUIZ
Unit 5	Mastering Constructive Confrontation
Unit 6	Mastering Constructive Confrontation QUIZ
Unit 7	Evaluating Performance
Unit 8	Evaluating Performance QUIZ
Unit 9	Defusing Conflict
Unit 10	Defusing Conflict QUIZ
Unit 11	Giving Feedback
Unit 12	Giving Feedback QUIZ
Unit 13	The Art of Giving Feedback
Unit 14	Delegating Work and Following Up
Unit 15	Delegating Work and Following Up QUIZ
Unit 16	Dispensing Discipline
Unit 17	Dispensing Discipline QUIZ
Unit 18	Non-disciplinary Corrective Memo Outline
Unit 19	Inspiring and Praising Employees to Build Morale
Unit 20	Inspiring and Praising Employees to Build Morale QUIZ
Unit 21	Boosting employee Morale with No Budget!
Unit 22	Motivating Teams
Unit 23	Motivating Teams QUIZ
Unit 24	Coaching Your Employees for SUCCESS
Unit 25	Communicating Effectively with Upper Management
Unit 26	Communicating Effectively with Upper Management QUIZ
Unit 27	Investigating Complaints and Incidents Properly
Unit 28	Investigating Complaints and Incidents Properly QUIZ
Unit 29	Drug or Alcohol Abuse
Unit 30	Drug or Alcohol Abuse QUIZ
Unit 31	Acting to Prevent Violence
Unit 32	Acting to Prevent Violence QUIZ

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